IPTV UK FAQ — Your Questions Answered

IPTV (Internet Protocol Television) delivers live TV channels and on-demand content over your internet connection instead of traditional satellite or cable. You install a streaming app on your device, enter the login credentials we provide, and instantly access thousands of channels. British Stream TV gives you 26,000+ live channels and 150,000+ movies and series in 4K quality. Learn more on our What is IPTV page.

Every plan includes all 26,000+ live channels. This covers all UK channels (BBC, ITV, Channel 4, Sky Sports, Sky Cinema, BT Sport, TNT Sports), US networks, European channels, Asian channels, Arabic channels, and more. You also get 150,000+ movies and TV series on demand with new titles added regularly.

Yes. A full EPG is included with every plan at no extra cost. Browse current and upcoming programmes, set reminders, and plan your viewing across all major UK and international channels.

Our plans start from just £9 per month. We offer four options: 1 month (£9), 3 months (£19), 6 months (£29), and 12 months (£39, our best value). Every plan includes all channels, VOD content, VPN protection, EPG, and 24/7 support. View all plans.

We accept Visa, Mastercard, American Express, PayPal, Google Pay, Apple Pay, and cryptocurrency. All transactions are processed securely with encryption.

Yes. We offer a complete money-back guarantee. If you are not satisfied with the service for any reason, contact our support team and we will process your refund promptly. Read our full refund policy for details.

Our service works on virtually every device: Amazon Firestick, Fire TV Cube, Smart TVs (Samsung, LG, Sony, Hisense), Android phones and tablets, iPhone and iPad, MAG boxes, Formuler boxes, Windows PC, and Mac. If it connects to the internet, it probably works. See our setup guide for device-specific instructions.

Firestick setup takes about 10 minutes. Download the IPTV Smarters app from the Amazon App Store, open it, enter the login credentials we email you, and start watching. Our step-by-step guide includes screenshots for every step.

Instantly. Your credentials are sent to your email immediately after payment is confirmed. Check your spam or junk folder if you do not see them within a few minutes. You can also message us on WhatsApp for immediate assistance.

For standard definition: 5 Mbps. For HD quality: 15 Mbps minimum. For 4K Ultra HD: 25 Mbps or higher. Most UK broadband connections comfortably meet these requirements. A wired Ethernet connection typically gives better results than Wi-Fi for 4K streaming.

Yes. Built-in VPN protection is included with every plan, so you can stream all UK channels from anywhere in the world. Whether you are on holiday in Spain, working in the USA, or living in Australia, all channels work perfectly without needing to buy a separate VPN.

No. VPN protection is already integrated into every plan at no additional cost. Your streaming stays private, your ISP cannot throttle your connection, and you can access content from any country.

Each subscription supports one device at a time. If your household needs simultaneous streaming on multiple screens, you can purchase additional connections at a discounted rate. Message us on WhatsApp for multi-device pricing.

Many channels include catch-up functionality so you can rewatch programmes from the past few days. Availability varies by channel. Some IPTV apps also support local recording to your device's storage.

Our team is available 24 hours a day, 7 days a week. The fastest way to reach us is via WhatsApp at +44 7577 306319. You can also email us at Contact@britishstreamtv.uk or visit our contact page. Most issues are resolved within minutes.